benjablog http://www.notsoswift.com/benjablog/ benjablog: because blogging it works better than using post-it notes. en-us 2006-07-06T13:27:07-05:00 2008-08-19T04:09:36-05:00 What does it mean to test early, and test often, really? Working, as I do, in a software consultancy, I spend some fair amount of time providing estimates on how much... http://www.notsoswift.com/benjablog/archives/002030.html Collaboration requires... collaborators User Experience Architects tend to spend a lot of time puttering about doing some pretty mundane things - wireframes and... http://www.notsoswift.com/benjablog/archives/002000.html If all you have is a screwdriver... So, I was building some personas this morning. And by "building", I mean "pulling out of my ass" - I... http://www.notsoswift.com/benjablog/archives/001972.html [placeholder for winning team] Wins! Amazon just sent me this email: Dear Amazon.com Customer, Congratulations, [placeholder for winning team]! As someone who has purchased sports... http://www.notsoswift.com/benjablog/archives/001958.html Where will the web be in 2-5 years A collegue emailed me today to ask this question: "Where do you envision the web going in the next 2-5... http://www.notsoswift.com/benjablog/archives/001823.html Why smaller is better Apple's new video iPod inherits from its forerunners the same sleek stylized design and feel, and can now act as... http://www.notsoswift.com/benjablog/archives/001795.html Gristle and Fat http://www.notsoswift.com/benjablog/archives/001741.html 404 Not Found - Found! Things (and examples) to include on a customized 404 error page First, word about the meaning of the "404 Not... http://www.notsoswift.com/benjablog/archives/001557.html A Glimpse Vodofone provides a glimpse into their vision of ubiquitous confusion, and Adam Greenfield pleads for mercy. http://www.notsoswift.com/benjablog/archives/001446.html Quoted in the Philadelphia Business Journal There's a small quote by me in this article in the Philadelphia Business Journal, concerning some work that I'm doing... http://www.notsoswift.com/benjablog/archives/001397.html Reaching Through An astonishingly poor customer experience I recently had, my reaction to it, and its subsequent resolution all had me thinking of how the immense changes wrought by the internet are shifting even the stodgiest of businesses. http://www.notsoswift.com/benjablog/archives/001370.html Manners, mannerisms, and machines A recent story airing on NPR brought to mind how the ubiquity of technology in modern life can progress, or be thwarted, by the degree to which customs, emotional traits, mannerisms and simple politeness are encoded in that technology. http://www.notsoswift.com/benjablog/archives/001242.html Kids and Usability A while back I wrote an article about Kids and Usability. It's Part 1 of 3 (though to be honest,... http://www.notsoswift.com/benjablog/archives/001216.html Architecture without Space covering the ideas of creating an information space that doesn't have form, that doesn't have mass. Want to compare the... http://www.notsoswift.com/benjablog/archives/001128.html testing testing... http://www.notsoswift.com/benjablog/archives/001106.html